Welcome to Portersplace Properties
At Portersplace Properties, we make letting simple, stress-free, and transparent.
Whether you’re a landlord looking for reliable tenants or a tenant searching for your next home, we take care of the hard work — from marketing and referencing to rent collection and full property management — so you can relax and enjoy peace of mind.
No fuss, no stress — just letting done right.
About Us.
Welcome to Portersplace Properties, your dedicated partner for quality property lettings in the East Midlands.
We specialize in managing a variety of rental properties from single lets to HMO's for professional tenants.
With over 12 years of experience in property management, working across Leicestershire and Nottinghamshire, we know how to do it right and have witnessed the good, bad and ugly.
We offer transparency, honesty and commitment to everyone we deal with, whether you are a Landlord, tenant, supplier or contractor.
We aim to ensure that with good communication, your property is managed effectively and your rental experience is easy.
Meet the Team.
Rachel
Hi, I’m the founder of Portersplace Properties. I built Portersplace to make letting simple, stress-free, and transparent.
With hands-on experience in property management, I’m here to ensure your property is well looked after and your tenants are happy — so you can enjoy peace of mind.
When I’m not helping landlords, you’ll often find me discovering local coffee shops, exploring the countryside on a walk or getting lost in a good book.
Evie – Office Dog
Office-based only, naps professionally, and judges generously.
Tenant find.
If you prefer to manage your own property, Portersplace Lettings can support you to find the right tenant giving you peace of mind from the very start.
Our tenant find service includes -
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Your property will be advertised on the main online property portals to achieve strong exposure
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We take care of tenant referencing and Right to Rent checks, ensuring all checks are completed correctly and in line with current legislation
Once the tenant has successfully passed referencing, we will -
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Prepare all necessary tenancy paperwork, ready for the tenant to sign
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Arrange a detailed inventory of the property
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If required, we can arrange the release of keys to the tenant on your behalf
Deposit handling made simple -
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Transfer the deposit to you for registration, with proof required to ensure full compliance or
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We can register the deposit for you with a government-approved tenancy deposit scheme.
Rent Collection.
Rent Collection is perfect for landlords who want to manage their property day to day, but maybe do not have the time to manage the rents.
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We collect the rent, follow up on late payments
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We provide clear monthly statements.
Full
Management.
Our Full Management service is designed to give you complete peace of mind.
From finding the right tenant to managing the property day-to-day, we take care of everything so you can enjoy a stress-free letting experience.
Our management fees are:
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Single let properties: 10% of the monthly rental income
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HMO properties: 12% of the monthly rental income
With Full Management, you can relax knowing your property is being looked after professionally, compliantly and with your best interests at heart.
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Complete day-to-day management of your property, giving you total peace of mind
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Finding and securing the right tenants for your property
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Advertising on the main online property portals
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Carrying out tenant referencing and Right to Rent checks in line with legislation
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Preparing all tenancy documentation and managing key release
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Handling rent collection and providing regular monthly statements
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Managing maintenance issues and repairs, using trusted contractors where required
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Carrying out periodic property inspections and reporting back to you
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Acting as the main point of contact for tenants, handling queries and issues on your behalf
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Ensuring ongoing legal and compliance support throughout the tenancy
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Deposit handling in accordance with government-approved schemes
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Exit inspection, maintenance co-ordination and deposit release
HMO
Management.
When managing HMOs, our Full Management service includes additional support to handle the complexity of multiple occupants:
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Hassle-free rent collection from every tenant
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Full compliance with HMO licensing and safety regulations
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Peace of mind with regular inspections and fire safety checks
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Stress-free tenant move-ins, move-outs, and dispute handling
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Well-maintained shared spaces for happier tenants
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Transparent, room-by-room financial reporting
Tenant Find
✔️ Marketing & tenant sourcing
✔️ Tenant referencing
✔️ Move in paperwork ✔️ Inventory
Rent Collection
✔️ Monthly rent collection ✔️ Arrears chasing
Full Management
✔️ Marketing
✔️ Tenant sourcing ✔️ Tenant referencing
✔️ Move in paperwork ✔
✔️ Inventory ✔️ Monthly rent collection ✔️ Arrears chasing ✔️ Maintenance co-ordination ✔
✔️ Property inspections ✔️ Tenant communication & support
✔️ Compliance & day-to-day management
Which is the right service for me ?
Fees
Portersplace Lettings have a clear pricing structure for Landlords and Tenants.
What you see is what you get. Pick a package, and that’s it — no add-ons, no surprises.
If you are thinking “I’ll need this extra too,” it’s worth choosing a different package upfront. That way, your property and tenants get the right care from day one — stress-free and straightforward.
Tenant Find
Single Let - £300
HMO - £400 per room
Rent Collection
Single Let - 5%
HMO - 6%
Full Management
Single Let - 10%
HMO - 12%
Room re-let fee - £125
Notes for Landlords
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If a room becomes vacant in a fully managed HMO, a separate room re-letting fee applies.. This covers marketing, referencing for tenants, and inventory/check-in
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Rent Collection and Full Management are ongoing monthly percentages.
Landlords
Securing a Property
A holding fee equivalent to one week's rent will secure the property while referencing takes place.
For any reason, if the tenancy does not go ahead, this will be refunded.
Tenancy Deposit
Equal to 5 weeks rent, this will be taken at the tenancy sign.
This will then be registered with DPS
Unpaid Rent
Interest will be charged at 3% above the Bank of England base rate for rent that is late.
This will be applied once the rent becomes 14 days overdue backdated to the rent due date.
Tenants
What makes us different.
Landlords.
I have a number of years experience in Lettings, starting in student lets before moving on to professional lets - I have had experience in managing properties from small terraced size to 6 beds worth over a million as well as student and professional HMO's.
In my last role I was responsible for one Landlord's portfolio of over 200 properties. I was the direct contact for the Landlord as well as the tenants. This gave the Landlord piece of mind, continuity and structure, this being the ethos of Portersplace Properties.
Throughout my career, have witnessed bad management. At Portersplace Lettings, we aim to be different - we bring you clarity, transparency and stress free management of your portfolio. You have worked hard to build this, you may even have changed your life - bad management should not bring it down.
Tenants.
Similarly for tenants. We are selective who we work with.
At Portersplace Lettings, we don’t take every property that comes our way. We only work with landlords who share our commitment to keeping their tenants happy and properties well maintained.
Why? Because emergencies happen — an oven can break the week before Christmas, and we’ll make sure it’s fixed fast. Under our management, you won’t be left in the lurch or left without the essentials. Obviously we cannot spend your Landlord's money willy-nilly but we will make sure we are fast to respond to any concerns. This is subject to lead time of parts and contractor availability.
We believe in proactive, hands-on management, and that starts with choosing landlords who value the same.
Being a family run agency, you will have a 1-1 contact with Rachel, giving peace of mind that messages are not lost. Once you have moved into a property managed by Portersplace Properties, we will set you up on a WhatsApp house chat so all conversations are kept in one place. You will also have a dedicated tenant phone number.
What you can expect.
✔️ No Hidden Fees - No add-ons, no surprises.
✔️ Flexible viewing times
✔️ Fast Repairs, Clear Communication
We agree a repair limit in advance so urgent issues are dealt with quickly — and we always keep you informed. Any issues with a greater cost will be communicated immediately.
✔️ Flexible & Fair
Not happy? You can leave with two month’s notice and no penalties.
✔️ Easy Agent Switch
Moving from another agent? We handle the paperwork and liaise with them for you. If you’re mid-tenancy, we’ll ask you to check your existing tenancy terms and copy us into the notice email, so everything is handled correctly.
✔️ Clear, Honest Management
Straightforward communication, proactive care, and no grey areas.